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Frequently Asked Questions

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Frequently Asked Questions2019-01-14T21:15:50-05:00
How much does your photo booth cost? Are you the best price around?2019-12-31T12:07:28-05:00

Our prices are in line with other reliable photo booth professionals in the area. [Click Here to contact us for pricing tailored especially for your event]

Can you find a cheaper photo booth elsewhere? We are confident that you can BUT we are also confident that we provide the most feature rich, reliable and professional mirror photo booth experience available in the area at competitive rates.

We receive a lot of inquiries every day and sometimes customers let us know that they’ve found a lower price on a Groupon or Thumbtack deal…

  • Later they find out that the initial quote they received didn’t include all the extra “stuff” fees.  Some of these companies are charging fees for delivery, setup/takedown, props, prints, etc.
  • Others are using substandard and even homemade photo booths.
  • Worst of all, we hear of last-minute cancellations by the photo booth company or they just did not show up (probably because they got a higher paying gig).

Our Luxury Vanity Mirror Photo Booth is a commercial-grade, state of the art mirror photo booth with only the highest quality components and features to ensure your event is exactly the way you would expect it to be. Our attendants are professionals that are on time, every time and assist your guests every step of the way!

The bottom line is whomever you hire please be sure to not base your decision solely on price alone. You want your event to be worry-free and the memories made from it to be perfect.

Do you print photos on the spot?2019-12-31T11:13:32-05:00

Yes, every photo booth package comes with unlimited high-quality prints for your guests to take home with them as a permanent keepsake of your event. To be honest, we don’t really get the photo booths that don’t print or don’t have props! Could as well just use a cell phone and just do selfies.

Why should I have a Photo Booth at my Wedding or Event?2019-05-31T21:54:42-04:00

Having a photo booth at your event will be the ultimate hit and life of the party! Our vanity mirror photo booth provides a very unique and entertaining experience that everyone, from young and old, will enjoy! The photo booth print your guests take home will serve as a great reminder and party favor of your event.

other reasons include…

  • Photo Booths are Fun for All ages and personalities! Even that weird third cousin Eddie will strike a pose in a photo booth.
  • Photo booths are a great time filler and breaking the ice!
  • Photo booths give guests the opportunity to loosen up and have fun!

 

…but we don’t want you to just take our word for it.  Here are a few links from around the web for you to see and decide for yourself…

Inspired Bride – Why You Should Have a Photo Booth at Your Wedding

Wedding Ideas Magazine – 9 REASONS WHY YOU NEED A PHOTO BOOTH FOR THE BIG DAY

Noobprenuer.com – Benefits of Having a Photo Booth at Your Business Event

 

Is the photo booth easy to use?2019-06-03T15:22:10-04:00

The photo booth is very easy to use. A welcome screen tells you exactly what to do. Our photo booth attendants are there to get you started on each session, and we even push the start button for you! A viewing screen will give a 3-second countdown before each consecutive picture is taken.  The screen counts down between each photo booth shot, so you can’t miss your cue to strike a pose! In less than 15 seconds, your guests will receive a printout of their pictures. And don’t forget, our booth attendant is always there to answer any of your questions.

Questions to ask before you book a photo booth from us or anyone else2019-05-31T23:21:28-04:00

What are your fees?  We receive a lot of inquiries every day and sometimes customers let us know that they’ve found a lower price on a Groupon or Thumbtack deal.  Later they find out that the initial quote they received didn’t include all the extra “stuff” fees.  Some of these companies are charging fees for mileage, delivery, setup/takedown, props, extra prints, etc.  Others are using substandard and even homemade photo booths. Our Luxury Vanity Mirror Photo Booth is a commercial state of the art booth with only the highest quality components and features to ensure your special day is top notch.

Do you have liability insurance? We know, it’s a photo booth, what could possibly happen? Nothing is going to happen, but the reality is, most wedding venues require that outside services have liability insurance in place.  This question will also separate the fly-by-night companies from the serious ones. Those who just run a photo booth business on the side probably will not be willing to pay the costs of having insurance.  We live and breathe photo booths and are fully insured.

What is the quality of the photo booth?  This is your wedding or event, it’s one of the most important days of your life, and everything needs to be just perfect.  The last thing you want is a beautiful reception area, with an ugly, makeshift photo booth in the corner.  We have seen some interesting photo booths out there.  Some appear to be homemade, constructed with painted wood, shower rods and curtains attached.  We did a lot of research before deciding on the photo booths we’ve purchased. Our booths are elegant, classy and professionally constructed.  Our Vanity Mirror Photo Booth will fit in at the finest wedding and event venues.  Inside the booth we have a beautiful touchscreen interface, where you can see yourself and the photos being taken.

What is the quality of the photos? It may seem simple, but there is actually a lot that goes into capturing a high-quality photo in a photo booth.  Ask the company to see examples of past photos. Do they appear blurry, grainy, or dark?  Our photo booth has studio quality lighting, just like the lighting used at a professional photo shoot.  This lighting ensures that the photos are bright and rich.  Are the people washed out in the backdrop?  We have seen a lot of companies that use a black or white backdrop, which doesn’t work out when the bride is wearing white and the groom wearing black. We use a color backdrop that fits the occasion and makes your photos pop.  Be sure to ask what kind of camera the booth features? We only use high quality Canon DSLR cameras in our booths.   Lastly, find out what kind of printer they use?  We use a high-quality, high-speed dye-sublimation printer that prints beautiful black & white and color photos that will last, unlike ink-jet prints.

What type of photo booth is it? There are two types of photo booths out there… “Enclosed” and “Open Air”. There are pros and cons to both types, just be sure you know what you are getting. Our Luxury Oval Mirror Photo Booth is of the Open Air style of which one of the benefits is it accommodates larger group pictures.

What is meant by “Unlimited Prints”? Be sure to ask what is meant by unlimited prints. Some companies say unlimited but mean something entirely different than what you think. All of our plans include truly unlimited prints. That means every single one of your guests leaves with a picture of ALL their sessions in our booth. Simply put if there are 10 people in a picture then we print 10 copies.

 


Questions about our photo booth or company?
Call or text Lisa: (704) 729-4767
Email Lisa at: info@carolinaphotofun.com

What makes you different?2019-02-20T10:56:00-05:00

Not all photo booths are alike and neither are the companies behind them. Our booths are unique professionally manufactured mirror photo booths with all the latest software features and top of the line components.  We use professional grade DSLR cameras and photo printers in all our booths not web cams, tablets or ink jet printers. Our printouts are professionally done and tailored to your event. Beware the homemade photo booth! As in everything, you get what you pay for. We are not the cheapest, nor the most expensive but we strive to provide a product worth the money you are expending.

Read [Why Choose Us] for more reasons why we might be the right photo booth rental company for you.

How many hours should I rent the photo booth for?2019-12-31T09:49:24-05:00

Great question and there are a lot of factors that go into that but the short answer is basically  2 hours for every 50-75 guests.

Now that said… Let’s break down a typical wedding event with 100 guests (other types of events are basically the same)…

Our recommendation is to start the photo booth rental at the reception after the wedding ceremony itself. There is no point in paying for the photo booth rental only for it to sit idle while you are saying “I do”. You might have to pay for a little “idle time” if the wedding and reception is in the same room but it will still save you money.

Generally speaking, people go in the booth in groups of at the very least a couple. If all 100 of your guests enter as couples, then you’d need 50 sessions. Since our mirror booth does around 20 sessions per hour (3 minutes per session average) you’d need a minimum of 2.5 solid hours for every couple to get a print. If you anticipate your guests entering solo for their image or if they wish to enter multiple times, then you will need more time. Also if you plan to have the booth pause while toasts, cutting the cake, 1st dance, etc. are happening then you would need to account for this period of idle time as well.  Taking that into consideration we recommend at least 2 hours for every 50-75 guests attending so that everyone gets the opportunity to strike a pose.

Don’t be fooled by photo booth companies that claim they can do 40-50 sessions per hour. They probably can but your guests will feel like herded cattle being rushed through the process instead of having a fun and enjoyable photo booth experience.

So to summarize all that and to allow your guests to have the best photo booth experience…

50-100 guests  = 2-3 hours

101-250 guests = 4-5 hours

Never Miss a Moment

Of course, the best recommendation is to simply rent a photo booth for the entirety of your reception or event which ensures no moment is missed. Getting there early and staying late is an important feature the photo booth rental can provide because your guests will have an option all throughout the night to go and get their pose on! After all, it’s the one “take-away” from your special moment of a lifetime that your friends and family will treasure long after the cake has been digested.

Can you explain the basic package features and add-ons in more detail?2019-05-31T22:43:27-04:00

Sure, no problem…

Standard Photo Booth Rental Features

# HOURS OF BOOTH TIME – This is the number of hours that the booth is in operation. It does NOT include set up and break down so if you purchase a 4-hour rental the actual time we are there is really 6-7 hours. We don’t charge you for our normal set-up/break-down time.

BOOTH ATTENDANT – Although the booth is really easy to use we always have attendants on hand to help your guests get the most out of their experience with the photo booth. They are also there to keep the area nice and tidy and help with any mishaps that might arise such as a spilled drink.

STANDARD BACKDROPS – We have several backdrops available in various colors which are included with the rental. If your event requires a special backdrop with your company logo, for example, we can accommodate that at an additional charge.

CUSTOM DESIGN TEMPLATE – This is the actual design of the printed pictures. We will customize the design of the printouts just for your event. Your coordinator will talk to you about colors, logos, names, etc. before the event.

UNLIMITED PRINTS – We will allow your guests to print one picture per person per group shot for an unlimited amount of printouts during the rental. So for example, if a guest is in 5 shots they will be able to go home with 5 awesome photo memories.

LARGE SELECTION OF PROPS – We have a large selection of professional grade props and bring them to every event as part of the rental. Hats, mustaches, wigs, funny glasses, signs and more are included. We also can do custom props at an additional charge given enough time to get them made.

SOCIAL SHARING OF PHOTOS – This is a fun one… Our luxury Photo Booths can text, email, and post pictures directly to social media sites such as Facebook and Instagram and we do it at no additional charge with our premium and above plans!
Note: Location must have WiFi and any WiFi access fees by the facility are the responsibility of the client.

ELECTRONIC IMAGE DELIVERY – We upload every event’s photos to our online photo storage site and provide the client with a link to the photos that they can download free of charge. If you would like your photos on a flash drive we can do that for a nominal fee as well.


Addons 

Additional Photo Booth Hours – We understand that you may want us there longer especially for large or corporate events. We can certainly quote you for how every many hours you require.  Additional hours of operation are billed at $150 per hour.

Photo Session Video – Watching people have fun with the photo booth is extremely entertaining! We can video with our wide angle action camera the entire session for you to enjoy later. Don’t miss out on any of the live-action antics in front of the photo mirror. Cost: $100 and includes entire booth event video on thumb drive.

Idle Hours – If you need us there earlier than 90 minutes before or after your event for set-up/break-down we would be happy to accommodate your request but we must add an additional $45 per hour to do so.

Custom Backdrops – Are you having a corporate, sport, or fundraising event that requires a custom backdrop with a team or company logo. We can do that at an additional charge which usually starts at around $275. Custom backdrops are yours to keep after the event. Might we also suggest our “Green Screen” option that in most cases would be cheaper than a custom backdrop? Green screen works great if you don’t need to actually see the backdrop during the event.

Green Screen Backdrop – Our Luxury Mirror Photobooth has some really cool features and one of them is “Green Screen” backdrop capabilities! We can virtually put anything on the backdrop you would like post-photo. Do you want the backdrop to look like your guests are in Paris or put your company Logo or product on the backdrop? We can Do that! Rate starts at $150 to add this fantastic feature.

Custom Props – We can custom make props for any event at an additional charge. The charge will depend on the complexity of the prop. Custom props are yours to keep after the event.

USB Thumb Drive of Images – Do you need keepsake USB thumb drives of the photos from your event? No problem, we can do that starting at $35 per thumb drive. Ask us about our custom engraved wooden thumb drives for that special keepsake.

Double Prints – Would you like a printed copy of each photo session to have for yourself? We can provide this to you at a small additional fee. Note: Double prints are provided at a date after the event so not to slow down sessions at the event.

Photo Memory Book – Do you want a photo book keepsake of your special day? Our Booth Attendant can put a copy of every picture in a photo book that your guests can sign on the spot. Price for this is dependant upon the size of your event but starts at $75. We manage the book; includes book, pens and glue sticks.

Contest Mode – Promote your brand by running contests at your photo booth. Set up Booth to randomly pick a winner or choose a winner later. Winner can trigger a special template, print a coupon, trip lights and sounds. This feature starts at $100

Quiz & Survey – Survey and quiz people for fun or marketing. See how well people know your host or product before or after they take photos in the booth. Quizzes are like survey questions but they have right and wrong answers. For wedding and parties you can collect great stories and trivia. For corporate events you can collect market insights or educate participants then provide them with a great gift. Price Starts at $100

Play Video – Play videos at any point during the photo booth session. An introductory video from the party host, a thank you message from the bride and groom, a message or ad from the corporate sponsor, even a video or animation between pictures. Price depends on complexity.

Something Else – Have something else in mind that will make your event with our photo booth perfect? Just ask and we will see what we can do!

When should I book my photo booth?2018-12-06T15:45:43-05:00

We tend to book up for dates about 3 – 5 months in advance. To ensure you lock in a photo booth for your special day, we suggest booking your photo booth 6 months in advance to guarantee your date is available. If you don’t have 6 months lead time don’t despair, contact us anyway as your date may just be available.

Do you have any suggestion on how to make sure that all guest use the photo booth?2019-06-03T15:46:46-04:00

We recommend several ways to promote the booth… First, you can promote the photo booth on your invitation to bring awareness and excitement to your event. Especially if you are including a memory book you will want everyone to come through the booth at least once. The placement of your photo booth should be in plain sight so your guests see it. And finally, your MC or DJ can also make an announcement or two inviting your guests to check out the photo booth and sign the photo book and/or take home a keepsake photo. Once the fun and laughter start, many people will be in line to get a piece of this fun activity!

Do you bring props?2019-05-31T22:52:34-04:00

Yes! We are known for our large selection fun props of hats, glasses, boas, signs and much more to add to the fun of your night. It is your option to use them or not at your event. Our props are included with every package and yes we have a viking hat!

Props Included

What backdrops do you have?2019-03-18T12:25:57-04:00

We have multiple backdrops available including Black, White, Blue, Green, Gold/Silver/Champaign sequined. Our coordinator will discuss with you the best options for your event. For example, we would not recommend a white backdrop for a wedding with the bride in white. All our in-stock backdrops are included with your photo booth rental.

We also have the ability to have green-screen or custom backdrops made for your event at an additional charge. 

Is the setup time part of the rental time?2019-03-18T12:00:06-04:00

There is no charge for set-up and tear-down.  This time is NOT part of the hours you are paying for in use and does not take away from this time in any way. If you require us to set-up/break-down earlier/later than 90 minutes around the booth time then we must charge an additional $45 per hour of idle time.

Do you require a retainer?2018-12-04T22:39:25-05:00

Yes. Due to the demand of our luxury photo booths we must obtain a $250 non refundable retainer to reserve the booth for your date.

Can you accommodate outdoor events?2019-06-03T15:53:24-04:00

Well, that depends upon what you consider to be “outdoor”. We do not prefer to do completely outdoor (with no covering) events because of the uncertainty of the weather and how it affects our equipment. We have done plenty of events under awnings, on covered verandas, inside tents ad barn venues, etc. so please contact us and we will see if we can work with you to accommodate the outdoor event. Each outdoor event will be held at the discretion of the CPF Photobooth staff. Extra equipment insurance may also apply to your fees.

How far do you travel? Is there a Cost?2018-12-29T22:07:39-05:00

We generally work within a 50-mile radius of Salisbury North Carolina but can certainly talk about further locations. 

We service…

  • Charlotte
  • Winston-Salem
  • Greensboro
  • High Point
  • Lexington
  • Kannapolis
  • Landis
  • China Grove
  • Salisbury
  • Huntersville
  • Cornelius
  • Lake Norman
  • Mooresville
  • Mt. Gilead
  • Monroe
  • Albemarle
  • Stanley County Cities,
  • Rock Hill
  • and many others… Just ask us). 

A small travel fee can be added for distances further than 50 miles. Anything under 50 miles is included.

How much space do you need?2018-12-04T22:43:33-05:00

Generally we need about a 10 foot by 10 foot space and of course we will need access to an electrical outlet. Due to the popularity of photo booths at events today it is also best that we be set up in an area easily accessible to your guests as there are usually lines waiting to strike  pose!

When do you begin setting up?2019-03-18T12:07:39-04:00

We begin our setup 90 minutes before your specified rental booth start time. We start breaking down at your specified booth rental end time. Setup and breakdown during this period at no additional charge. We offer early setup and late breakdown to accommodate for special scenarios, at the rate of $45/hour.

Do you have insurance?2019-03-18T12:34:32-04:00

Yes, we do. We carry $1,000,000 of liability insurance. If your venue requires proof of insurance we can certainly provide that to them.

 

How and when do I pay? What is the cancellation policy?2019-05-31T23:33:46-04:00

RETAINER AND PAYMENT
A $250.00 non-refundable retainer is due upon signing this Agreement. The remaining balance is due no later than fifteen (15) days before Client’s event date. If paying by credit card, the Client agrees to have Provider charge Client’s credit card for payment of services. The Client is liable for any additional time they request at the event at the cost of $150.00/hr. (which will be billed in half-hour increments). The Client agrees that in addition to any and all other legal rights and remedies Provider may have, Client will pay a $50 fee for any and all returned checks which Client may write to Brand Name as payment for services.

Online Payments can be made [here]

CHANGES AND CANCELLATIONS
Any request for a date, time, or location change must be made in writing at least thirty (30) days in advance of the original event date. Change is subject to photo booth availability and receipt of a new Service Contract. If there is no availability for the alternate date, time, or location, the retainer shall be forfeited and the event canceled. Any cancellation occurring less than thirty (30) days prior to the event date shall forfeit all payments received.

What payment methods are available?2019-06-01T16:40:20-04:00

We accept Visa, Master Card, American Express, Discover, money orders, and checks. Oh yeah, we will even accept cash :O)

Online Payments can be made [here]

Checks and Money Orders should be made out and mailed to:

Carolina Photo Fun
Attn: Lisa Wilson
329 N. Milford Dr.,
Salisbury, NC 28144

Can I give the attendant a tip?2019-03-20T12:16:06-04:00

Totally up to you! If you feel your attendant has gone above and beyond, gratuity is encouraged! We work hard to provide you with the absolute best experience possible!